Privacy policy

Last Updated: July 2026

At VYLO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through trusted payment providers)
Order history
Device and browsing information (such as browser type, IP address, and cookies)

2. How We Use Your Information

Your information is used to:

Process and deliver your orders
Provide customer support
Communicate order updates
Improve our website and services
Prevent fraud and unauthorized activity
Send promotional emails or updates (only if you choose to receive them)

3. Payment Security

VYLO does not store your complete payment information.

All payments are processed securely through trusted third-party payment gateways.

4. Cookies

Our website may use cookies and similar technologies to:

Improve website performance
Remember your preferences
Analyze website traffic
Enhance your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Information Sharing

We do not sell, rent, or trade your personal information.

Your information is shared only when necessary with trusted service providers such as:

Payment providers
Shipping and logistics partners
Website and technology providers

These partners receive only the information required to perform their services.

6. Data Security

We implement reasonable technical and organizational measures to help protect your personal information against unauthorized access, misuse, or disclosure.

While no online system can guarantee absolute security, we continuously work to keep your information protected.

7. Your Rights

You may request to: