Refund policy

Return Policy

At VYLO, every piece is produced and prepared with careful attention to quality before it reaches you.

As each order is processed specifically for the customer, we do not offer returns or exchanges for reasons such as change of mind, incorrect size selection, or personal preference.

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery with clear photos and your order details. Our team will review the issue and provide an appropriate resolution.

We encourage all customers to review the size guide and product details carefully before placing an order.

By completing your purchase, you acknowledge and agree to this policy.

— Team VYLO