Shipping policy

Shipping Policy

Last Updated: July 2026

At VYLO, every order is carefully prepared to ensure it reaches you in premium condition. We work with trusted fulfillment and logistics partners to deliver your order safely and efficiently.


Order Processing

  • Orders are typically processed within 1–3 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During new product launches, limited drops, or promotional periods, processing times may be slightly longer due to increased order volume.


Shipping Time

Estimated delivery times after dispatch:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 4–7 business days
  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on your location and courier operations.


Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Any promotional free shipping offers will be clearly communicated on the website.


Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation along with tracking details via email or SMS (where available).

Customers can use the tracking information to monitor the delivery status of their shipment.


Delivery

Please ensure that the shipping address and contact information provided during checkout are accurate.

VYLO is not responsible for delays or failed deliveries caused by incorrect customer information.

Ownership of the order transfers to the customer once the shipment has been successfully delivered to the provided address.


Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

  • Courier service disruptions
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Unforeseen operational circumstances

We appreciate your patience in such situations.


Damaged or Incorrect Orders

If your order arrives damaged or if you receive the wrong product, please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photographs of the package and product
  • A brief description of the issue

Our team will review the request and provide an appropriate resolution.


Contact

For any shipping-related questions or assistance, please contact us:

VYLO

Email: vylotrend@gmail.com

Website: https://wearvylo.in


Thank you for choosing VYLO. We appreciate your trust and are committed to delivering every piece with the quality and care it deserves.